New Condition Items
Binaural Records accepts returns for item(s) purchased in NEW condition that are defective within 30 days of the purchase date with a full refund or a replacement of the defective merchandise with another copy of the same item(s) being returned. Item(s) MUST be returned unopened in their original condition. We do not accept returns on worn garments or used accessories such as stickers, vinyl cleaning materials, etc.
Unfortunately, we are not able to refund the shipping cost of the item(s) being returned. To initiate a return, please email firstname.lastname@example.org
Used Condition Items
For item(s) purchased in USED condition, Binaural Records will accept returns on defective item(s) within 7 days of the purchase date with a full refund. Item(s) must be returned in same condition as they were purchased. To initiate a return, please email email@example.com