Privacy Policy

What Do We Do With Your Information?

When purchasing products from Binaural Records, we collect the personal information you give us as part of the buying and selling process. This includes information like your name, address and email address.

When you browse our website, we automatically receive your computer’s IP address. This information helps us learn about your browser and operating system so that we can deliver you the best experience possible.

With your permission, we may send you emails about Binaural Records, such as store specials, new inventory, and other updates. We always reserve the right for you to opt-out of these emails at any time.

In addition to email, with your permission, we may also send you text messages regarding our store. This too may include new inventory, store specials, and other updates we find relevant to you. 


When you provide Binaural Records with personal information to place an order, sell your vinyl, verify your credit card, return a purchase, or arrange for a delivery, we imply that you consent to our collection of your information and using it for that specific reason only.

If we ask for your personal information for a secondary reason other than the implied intention above, such as marketing purposes, we will either ask you directly for your expressed consent, or provide you with an opportunity to decline consent.

At anytime, you may withdraw your consent for us to contact you, use or disclosure your information by contacting us at

Age of Consent

By using the website of Binaural Records, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have granted consent to allow your minor dependents to use our website.


We reserve the right to disclose your personal information if required by law to do so, or if you violate our Terms of Service.


If you choose a direct payment gateway to complete your purchase with Binaural Records, then Shopify will securely store your credit card data. This information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is only stored as long as it is necessary to fulfill your purchase transaction. After the transaction is complete, your purchase information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. These standards are set as part of a joint effort among brands like American Express, Visa, MasterCard, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more information regarding payment policy details, you can also read Shopify’s Terms of Service or Shopify's Privacy Statement.


To protect your personal information, we follow industry best practices to take necessary precautions to ensure it is not inappropriately accessed, disclosed, lost, altered, misused, or destroyed.

If you provide us with your credit card information, the data is fully encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


Binaural Records online store is hosted on Shopify Inc. This platform provides us with the online shopping platform that enables us to market and sell our products and services to you.

In turn, any personal data we’ve acquired from you on this website is stored through Shopify’s data storage, databases and the general Shopify application. Shopify stores your data on a secure server behind a firewall.

Third Party Services

Any third-party providers used by Binaural Records will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or Binaural Records. If you proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are based. We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave Binaural Record’s website, or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


When you click links found on our website, in some cases they may direct you away from our website. We are not responsible for the privacy practices of other websites that we may link to, and we encourage you to read their privacy statements to remain informed.

Access of Your Personal Information

Binaural Records respects and understands your rights over your personal information, and takes reasonable steps to allow you to access, amend, delete, port, or limit the use of your personal information. If you choose to exercise these rights, please email your concern to

Changes to This Privacy Policy

We reserve the right to change this privacy policy at any time. In order to stay current on our policies we encourage you to review it frequently. Changes take effect immediately upon updating on the website. If we make material changes to our privacy policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If Binaural Records is acquired or merged with another entity, your information may be transferred to the new owners.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us directly at